News: New 2019 PRE-ORDER Policy Update

01/23/2019


For the last 15 years we’ve allowed our customers to pre-order items without any deposit only asking for payment in full when the item was in hand and ready to ship. 


Starting January 2019 we will begin implementing Non Refundable Deposits on all of our items.


We have many exciting collectibles on the horizon we can’t wait to share with you! 



Non-Refundable Deposit & Cancellation Fee Terms

Non-Refundable Deposit (NRD)

As of January 2019 all of our new Pre-order items will require a non-refundable deposit (NRD) due at the time of pre-ordering.

The NRD amount for any items ranging from $1.00-$999.99 will be $100. The NRD will be applied to the final price of the item when in hand for shipping. 

Any item ranging in price from $1000 - $1999.99 will be $200.00.

For items priced $2000.00 or higher, a custom NRD will be applied, usually 10% of the item's final cost.    


Other fine details:

  • 24-Hour grace period: If you disagree with the terms of the agreement, then you may cancel your order without penalty if its within 24 hours of placing it. The NRD will be refunded in full within 1-2 business days. Please allow 5-7 business days for the refund to post to you original form of payment. 
  • NRDs cannot be transferred if your order is cancelled, for any reason.
  • NRDs cannot be reinstated and placed on a different order.
  • NRDs may be refunded upon cancellation only in the rare case that the item has been cancelled or the delivery date has been delayed by more than 90 days. from the original estimated arrival date. Buyers would need to contact us directly to cancel their order and request for their NRD to be refunded.